Shipping & Returns

When will order ship?

Jackets ship within 1 week.

How much is shipping?

Shipping is free for all U.S. orders over $100. Unfortunately, we cannot offer free international shipping at this time. International shipping costs a flat rate of $40 anywhere in the world.

How do I care for this coat?

The fabric we use is a traditional waxed cotton.  It's custom milled for us and takes about 2-3 months to produce and condition. If you take care of this jacket, it's my hope that you'll be able to keep it for many years.  

We recommend spot cleaning the exterior with a damp towel to remove dirt and sand and washing the interior with soap and water.  We don’t recommend machine washing or dry cleaning as it strips the wax from the coat.  This fabric is pretty cool - even red wine wipes off with a damp towel. 

Returns/Exchanges

We want to make sure you love this coat and you get to wear it for a long time.  If you need to exchange the jacket for a different size, please reach out to me at studio@ketums.com and we’ll get a new one out to you.  

We accept unworn jackets in resellable condition for 14 days after receipt.

If you have any ideas or feedback, let me know at studio@ketums.com